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KPIs & Benchmarking
Business owners often here words like KPIs (Key Performance Indicators), Benchmarking, Best in Class, Six Sigma, etc. what does that mean...
Trevor N. Andersen
Dec 11, 20201 min read
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"Do's and Don'ts of Customer Service"
As we start to turn the page on a new chapter of the world customer service is going to change drastically! "Don't overextend!!" “In...
Trevor N. Andersen
May 7, 20202 min read
74 views
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Finance vs Operations
"The Silent partnership that often goes overlooked" As we look to drive a new era of business operations that are financially guided, we...
Trevor N. Andersen
Mar 18, 20202 min read
104 views
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Managing your manager
"How do I manage up without overstepping" It is difficult to drive on slippery ice and you need to progress slowly so it doesn't crack....
Trevor N. Andersen
Mar 18, 20201 min read
50 views
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Do you sell more or change your price?
"Price is allowed to be high if quality/service follows it" This is the age-old question of "how much should I charge" and "should I...
Trevor N. Andersen
Mar 18, 20202 min read
36 views
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