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KPIs & Benchmarking
Business owners often here words like KPIs (Key Performance Indicators), Benchmarking, Best in Class, Six Sigma, etc. what does that mean...
Trevor N. Andersen
Dec 11, 20201 min read
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"Do's and Don'ts of Customer Service"
As we start to turn the page on a new chapter of the world customer service is going to change drastically! "Don't overextend!!" “In...
Trevor N. Andersen
May 7, 20202 min read
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Finance vs Operations
"The Silent partnership that often goes overlooked" As we look to drive a new era of business operations that are financially guided, we...
Trevor N. Andersen
Mar 18, 20202 min read
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Managing your manager
"How do I manage up without overstepping" It is difficult to drive on slippery ice and you need to progress slowly so it doesn't crack....
Trevor N. Andersen
Mar 18, 20201 min read
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Do you sell more or change your price?
"Price is allowed to be high if quality/service follows it" This is the age-old question of "how much should I charge" and "should I...
Trevor N. Andersen
Mar 18, 20202 min read
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